Terms and community rules

What this is

Taylor's Secret Garden is a free, unofficial fan site, kept by Thomas Moser (see the legal notice). Anyone can read it. Members, people who have signed the guestbook, can also pass notes on Swiftter, its small fan feed: write notes and replies, and reshare other Members' notes. Using Swiftter means accepting these terms; the privacy policy says what is kept about you.

Who can join

• You must be 15 or older to become a Member. 15 is the age from which French law lets you agree to an online service's use of your data on your own (GDPR art. 8, French Data Protection Act art. 45). The site asks no date of birth: signing the guestbook means you confirm your age. An account found to belong to someone younger is deleted.
• One account per person, in a name that is not someone else's: no pretending to be Taylor, another fan or anybody real.
• Keep your password to yourself. What is written from your account is written by you.
• Use an email address that is yours: the site may ask you to confirm it with a code it emails you before you write on Swiftter. It only ever emails you about your account (that code, or a link to choose a new password when you ask for one), never news or advertising.

The community rules

Every note and reply must keep these three rules. When in doubt, a note is allowed.

1. Kindness

No insults, harassment, threats or demeaning anyone: another fan, Taylor, or anybody else. No hate towards any group of people. Teasing, strong opinions, disappointment, a swear word for emphasis and criticism of songs, albums or tours are all fine: only what is aimed at hurting someone is not.

2. Safe to share

No note may:

• share anyone's personal details: a home or exact address, a phone number, an email address, an ID or bank detail, a ticket's barcode or QR code, or where a private person (or Taylor, off stage) is right now or lives;
• scam or phish fans: tickets or merchandise sold outside official sellers, requests for payment (gift cards, crypto, “friends and family” transfers), giveaways that ask for money or personal details, links pretending to lead somewhere they don't;
• be sexually explicit or sexualise anyone (never anything sexual involving minors);
• offer, ask for or promote something illegal: drugs, weapons, counterfeits, pirated or leaked music, hacking accounts;
• copy out the full lyrics of a song, or most of them.

Naming a city or a concert, quoting a line or a few lines of a song, talking about tickets, swapping friendship bracelets, and linking to fan sites, social media, streaming services, news or official stores are all fine.

3. On topic

Notes are about Taylor Swift, her music, Eras and Tours, or fan life: bracelets, outfits, tickets, meeting other fans, what a song makes you feel, this site. Loosely connected chatter and a friendly hello count. Advertising, spam and notes about something else entirely do not.

Notes are limited to 1,000 characters, and to 5 notes and 10 replies every 10 minutes, to keep the feed from being flooded.

How notes are checked

An AI reads every note and reply before it is published. Anthropic's Claude model, reached through Vercel AI Gateway, checks its text against the three rules above, and nothing else: it does not see your name or email address.

• If the note keeps the rules, it is published straight away.
• If it breaks one, it is not published. It stays in your margin, where only you can see it, with the rule it broke and a one-line reason, for 30 days; then it is deleted.
• If the check cannot be reached, the note waits, visible only to you, and is checked again automatically for up to 7 days.

The check can be wrong. If you think a note was refused by mistake, press “Ask a human to look again” on the refused note, or write to contact@taylorssecretgarden.com saying which note. Thomas Moser looks at it himself; if the refusal was wrong, the note is published.

Reporting a note

The check misses things too. If a published note breaks the rules or the law, press “Report” on the note, or write to contact@taylorssecretgarden.com with its link and what is wrong with it. Every report is read by a person, and a note that breaks the rules is removed.

Your notes

• What you write stays yours. By publishing a note you let this site show it on Swiftter, free of charge, for as long as it is published; you can tear up any of your notes at any time.
• Only write what you have the right to share: your own words and pictures, short quotes, links. You are responsible for what you publish.
• Notes cannot be edited. Tear one up and write it again.

Leaving, or being asked to

You can delete your account whenever you like from your guestbook page, and download what Swiftter keeps about you there first. Your notes are torn up and your name taken off them.

A Member who seriously or repeatedly breaks these rules can have notes removed and their account closed. If that happens to you and you think it was a mistake, write to contact@taylorssecretgarden.com.

The fine print

• The site is a free hobby project, kept as well as one fan can: it may be unavailable now and then, change, or stop.
• Members are responsible for their notes. The site removes unlawful content promptly once it is reported, but cannot read everything before others do.
• Links to other sites are there to be helpful; those sites are their owners' responsibility.
• These terms are governed by French law. Nothing in them takes away the rights the law of your country gives you. A disagreement is best sorted out by writing to contact@taylorssecretgarden.com first.
• If these terms change, the new version is published here with its date; continuing to use Swiftter means accepting it.